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<span lang="EN-US" style="font-family: 'Times New Roman',serif; color: red">
<font size="6">KỸ NĂNG PHỤC VỤ</font></span></b></p>
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<span lang="EN-US" style="font-family: 'Times New Roman',serif; color: blue">
<font size="6">GIA ĐÌNH TẬN HIẾN ĐỒNG CÔNG</font></span></b></p>
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<span lang="EN-US" style="font-family: 'Times New Roman',serif">
<font size="3">Giảng Sư : </font></span><font color="#0000FF">
<span lang="EN-US" style="font-size: 14.0pt; font-family: 'Times New Roman',serif; font-weight: 700">
GIOAN BAOTIXITA NGUYỄN ĐỨC TIẾN</span></font></p>
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<span lang="EN-US" style="font-family: 'Times New Roman',serif">
<font size="3">CỬ NHÂN KHOA HỌC QUẢN TRỊ GIÁO DỤC <br>
CHUYÊN KHOA SƯ PHẠM THỤY SỸ</font></span></p>
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<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";color:blue">
</span></p>
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<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 1:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B01">
SƠ ĐỒ TỔ CHỨC</a></span></b></p>
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<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 2:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B02">
BẢNG PHÂN NHIỆM</a></span></b></p>
<p class="MsoNormal" style="text-indent: 93.55pt; text-autospace: none">
<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 3:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B03">
MƯỜI NGUYÊN TẮC VÀNG</a></span></b></p>
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<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 4:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B04">
KỸ NĂNG GIAO TIẾP TỐI ƯU</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 5:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B05">
CHỌN LỰA NGÔN TỪ MỘT CÁCH THẬN TRỌNG</a></span></b></p>
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<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 6:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B06">
HƯỚNG DẪN HIỆU QUẢ</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 7:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B07">
SỬ DỤNG PHƯƠNG THỨC GIAO TIẾP</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 8:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B08">
CHỈNH SỬA VÀ KHEN NGỢI</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 9:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B09">
ĐỐI PHÓ VỚI THÁI ĐỘ HIẾU CHIẾN</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 10:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B10">
GIẢI QUYẾT XUNG ĐỘT</a></span></b></p>
<p class="MsoNormal" style="text-indent:93.55pt"><b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 11:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B11">
CHUẨN BỊ CUỘC HỌP</a></span></b></p>
<p class="MsoNormal" style="text-indent: 93.55pt; text-autospace: none">
<b>
<span lang="EN-US" style="font-size:14.0pt;font-family:"Times New Roman","serif";
color:red">BÀI 12:
<a style="color: blue; text-decoration: underline; text-underline: single" href="#B12">
ĐIỀU HÀNH CUỘC HỌP MỘT CÁCH HIỆU QUẢ</a></span></b></p>
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